Curious about design thinking? It's the design methodology on everyone's mind. Design thinking can help you save time and find more creative solutions to your customers' needs. In this course, Chris Nodder explains where design thinking fits into product development and what it can help you achieve. He describes each step in the process, from identifying the problem you want to solve and brainstorming solutions, to prototyping, development, and release. Learn about the pros and cons of this approach and how to overcome challenges such as organization inertia and silos. Done right, design thinking can start your organization moving toward broader user-centered design techniques such as information architecture, content testing, usability testing, and marketing research. Topics include: Agile, lean, and design thinking Preparing to sell design thinking to your organization Finding the real problem Ideation Prototyping Correcting course Offshoring and outsourcing Getting past organizational inertia and silos Tracking your success Apply for this course

Lean teams are nimble and diverse. They include product managers, developers, and operations specialists, who may only work together for a short time. How do you manage people that play such different roles and unite them towards a common goal? In this course, Jez Humble provides tips to build high-performance product teams. He compares the strengths of the Taylorist vs. lean management approaches, explains how culture contributes to high-performing teams, and introduces a well-documented case study of a company changing a culture for the better. Plus, learn how to improve performance and adopt the principles of high-performing teams as your own. Apply for this course

Lean management focuses on building your organization's capability, innovating your ways of working, and improving the quality of your business outcomes. Lean principles can help in a variety of different industries—including technology, where effectiveness and efficiency are paramount. In this concise course, learn how to leverage lean strategies to kick-start your business transformation. Instructor Barry O'Reilly discusses the improvement kata, explaining how it can be used to tackle problems in an organization and gain a competitive advantage. He also shares how to lead and scale your transformation initiatives. Apply for this course

The Green Belts or Black Belts that lead Lean Six Sigma projects are well-trained and ready to guide your project to the finish line. But what do you, as a team member on a Lean Six Sigma project team, need to know to be effective? In this course, Dr. Richard Chua provides coverage of fundamental Lean Six Sigma tools that can help you add value to your project. Here, he focuses on the Analyze, Improve, and Control phases of the DMAIC—Define, Measure, Analyze, Improve, and Control—approach. Discover how Lean Six Sigma integrates lean into DMAIC. Then learn how to conduct analysis using tools like cause-effect diagrams, multi-voting, scatter plots, correlation, and regression. Discover how to improve processes using methodologies such as FMEA and Kaizen. Finally, find out how to implement controls and value-stream management practices. For information about the first two phases of DMAIC, make sure to check out the previous installment of the Lean Six Sigma Teams series. Topics include: How Lean Six Sigma integrates lean into DMAIC Understanding the purpose and steps of the Analyze, Control, and Improve phases Using analysis tools Hypothesis testing Data collection planning Improving processes with FMEA, Just in Time, and Kaizen methodologies Planning and implementing process controls Apply for this course

The Green Belts or Black Belts that lead Lean Six Sigma projects are well-trained and ready to guide your project to the finish line. But what do you, as a team member on a Lean Six Sigma project team, need to know to be effective? In this course, Dr. Richard Chua provides coverage of fundamental Lean Six Sigma concepts that can help you add value to your project. Here, he focuses on key tools and techniques in the Define and Measure phases of the DMAIC—Define, Measure, Analyze, Improve, and Control—approach. Discover how Lean Six Sigma integrates lean into DMAIC. Learn about the project charter, process mapping, using Pareto charts to identify problem areas, and more. For information about the final three phases of DMAIC, make sure to check out the next installment of the Lean Six Sigma Teams series. Topics include: How Lean Six Sigma integrates lean into DMAIC Understanding the purpose and steps of the Define phase Using process and value stream maps Using SIPOC to define the process and its key stakeholders Quantifying the cost of poor performance Using statistics to summarize baseline performance Using Pareto charts Using variation plots Apply for this course

In many ways Kanban is counterintuitive. The system relies on basic rules and practices, and these rules can help you start a large-scale organizational change. The kanban board might only appear to be a simple diagram that shows the team's workflow. But it can help build cross-functional self-organized teams, encourage better collaboration, and increase your team's productivity. Kanban is a key way to introduce lean principles in your organization. Lean can help your teams better prioritize their work and continuously improve by removing the waste or "muda" from your process. In this course, explore essential lean principles and discover how to use a kanban board to help your team prioritize more effectively. Learn about starting enterprise lean, setting up a board, optimizing your flow, and more. Apply for this course

Learn about lean: an operations management approach that means creating more value for customers with fewer resources. A lean organization understands customer value and focuses its key processes to continuously increase it. The ultimate goal is to provide perfect value to the customer through a value creation process that has zero waste.Lean concepts have been successfully applied to every aspect of doing business. In this course, learn the principles of lean and how they are used in processes, production, and services. Instructor Steven Brown also explains how lean thinking impacts the organization, from the overall business culture to day-to-day work activities. Topics include: What is lean? Process mapping and reengineering Cost and constraints Lean manufacturing Lean services Lean culture Lean thinking Deze cursus is enkel beschikbaar in het Engels. Als dit voor u geen probleem vormt, dien dan gerust uw aanvraag in. Apply for this course

Lean Six Sigma combines the principles of lean enterprise and lean manufacturing with Six Sigma to improve performance and systematically remove waste. Supply chain expert and professor Steven Brown explains the basics of using Lean Six Sigma as a structure for your improvement efforts.Steven outlines the process stages in Six Sigma (define, measure, analyze, improve, and control), along with the Lean toolkit: the 5s principles, kanban (scheduling), downtime, poka-yoke (error proofing), and kaizen (continuous improvement). He also explains how leadership works within Lean Six Sigma, the principles of project execution, and how Lean Six Sigma is applied to the service sector and supply chain management. Make sure to watch the "Next steps" video at the end of the course for further resources. Apply for this course

Lean principles—which center around making processes tighter and more efficient—can help teams work smarter in a variety of different industries, including technology. In this brief course, learn how to adopt lean and agile practices while dealing with defined processes, compliance, risk, and other concerns. Joanne Molesky discusses some of the boundaries that you may encounter, such as regulatory obligations. She also helps you grasp some of the language around governance, risk, and compliance (GRC); explains how to share the responsibility for compliance throughout your organization; and discusses how to create faster feedback on risk and compliance. Apply for this course

By applying lean and agile principles, engineering teams can deliver better systems and better business outcomes—both of which are crucial to the success of DevOps. In this course, instructors Ernest Mueller and Karthik Gaekwad discuss the theories, techniques, and benefits of agile and lean. Learn how they can be applied to operations teams to create a more effective flow from development into operations and accelerate your path of "concept to cash." In addition to key concepts, you can hear in-the-trenches examples of implementing lean and agile in real-world software organizations. Apply for this course

For large tech organizations, the path to agile adoption is hardly ever a smooth one. If you're aiming to implement agile at scale, then this course can help by letting you know which pitfalls you may encounter and providing techniques for successfully managing a transformation. Instructor Jez Humble dives into the key principles that are at the heart of high-performance program management. He also provides a case study that showcases an iterative and adaptive approach to running large programs and discusses the importance of continuous improvement. Apply for this course